Privacy Policy.

Introduction

Hitech Services & Solutions (“Hitech”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we handle personal information when you visit https://www.hitechservicessolutions.com, register for an education fair, submit an exhibitor enquiry, contact us, or otherwise interact with our services.

By using the website or submitting a form, you acknowledge this Policy and consent to the collection and use of information as described below. Where consent is the basis of processing, you may withdraw it by contacting us.

Information we collect

Depending on the form or service you use, we may collect:

• Student registration information: name, mobile number, email address, current qualification, course interest and selected event city.
• Institution and exhibitor information: institution name, contact-person name, official email, mobile number, designation, participation plan, preferred cities and requirements.
• General enquiries: name, work email, phone number, area of interest and message.
• Technical information: basic server logs such as IP address, browser type, device information, referring page, requested pages and date/time of access.
• Communication records: messages, responses and follow-up preferences related to your enquiry or registration.

Please do not submit sensitive personal information that is not requested by a form.

How we use information

We may use personal information to:

• process and confirm student registrations;
• respond to contact and exhibitor enquiries;
• provide event dates, venue details, visitor IDs, tickets or relevant updates;
• coordinate participation with institutions and event partners;
• provide counselling or information about courses and education opportunities requested by you;
• improve website performance, user experience, event planning and service quality;
• protect the website, prevent misuse and comply with applicable legal obligations.

We do not sell or rent personal information.

How information may be shared

Information may be shared only where reasonably necessary with:

• authorised Hitech team members and event coordinators;
• participating institutions or service partners when required to fulfil the enquiry or service you requested;
• technology providers supporting form processing, email, data storage, website hosting and security;
• government authorities or other parties when disclosure is required by law or necessary to protect legal rights and safety.

Website form submissions currently use Google Apps Script and may be stored in Google Sheets and processed through Google services. Those services handle information under their own applicable terms and privacy practices.

Third-party services and links

The website may use or link to third-party services including Google Maps, Google-hosted form-processing tools, content-delivery networks and external institution websites. Loading or opening those services may allow the third party to receive technical information such as your IP address and browser details.

We do not control third-party websites or their privacy practices. Please review their privacy policies before providing information directly to them.

Cookies and similar technologies

Our website may use essential browser storage or cookies required for technical functionality and security. Embedded third-party services may set their own cookies. If analytics, advertising or additional tracking technologies are introduced, this Policy and any required consent controls should be updated accordingly.

You can manage cookies through your browser settings, although disabling essential cookies may affect website functionality.

Data retention

We retain personal information only for as long as reasonably necessary to manage registrations and enquiries, deliver requested services, maintain business and event records, resolve disputes, enforce agreements and meet legal or accounting requirements. Information that is no longer required will be deleted, anonymised or securely archived where practical.

Data security

We use reasonable administrative and technical safeguards designed to protect personal information against unauthorised access, alteration, disclosure, loss or misuse. However, no website, email or internet transmission can be guaranteed to be completely secure. Please use care when sharing information online.

Your choices and rights

Subject to applicable law and verification of your identity, you may contact us to:

• ask what personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of information that is no longer required;
• withdraw consent or opt out of promotional communication;
• raise a privacy concern or grievance.

Transactional communication necessary to complete an active registration or enquiry may continue until that request is resolved.

Children and student registrations

Some education events may be relevant to students under 18 years of age. A minor should submit personal information only with the knowledge and consent of a parent or lawful guardian. Parents or guardians may contact us to review, correct or request deletion of a minor’s information.

Changes to this Policy

We may update this Privacy Policy when our services, technology or legal obligations change. The revised version will be posted on this page with an updated effective date. Material changes may also be communicated through an appropriate notice on the website.

Contact us

For privacy questions, consent withdrawal, correction or deletion requests, contact:

To protect your information, we may ask for reasonable identity or request-verification details before completing certain requests.